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CB2 Visa Signature® Card

Help Center
  1. CB2 Visa Signature® Credit Card
  2. Help Center

Help Center

Apply for a Card

  • Why was I asked to submit documents during my application?
  • Will my credit score be impacted by submitting an application?
  • Why is my application pending?
  • How do I unfreeze my credit to apply?
  • How do I see my application status?
  • How do I apply for a card?

Use My Card

  • Where is my refund?
  • Why is my transaction getting declined?
  • What should I do if my physical card is lost, stolen, or compromised?
  • How is my spending ability calculated?
  • How do my Crate&Barrel rewards work?
  • How do my Crate&Barrel financing plans work?
See all 14 articles

Manage My Account

  • My card was converted to Imprint. How do I set-up my new account?
  • I am having issues logging in. What should I do?
  • How do I update my personal information?
  • How do you keep my data private?
  • How do I update my contact information?
  • How do I manage my account?
See all 14 articles

Payments & Billing

  • Will I receive a paper statement?
  • Why isn't my payment showing up yet / still processing?
  • Will I get a payment confirmation number?
  • Why am I being charged interest if I paid off my balance?
  • What should I do if I see an error on my statement?
  • What are the interest fees and charges?
See all 15 articles

About Imprint

  • I can’t find an answer to my question.
  • What is Imprint?

This card is issued by First Bank & Trust, Brookings, SD pursuant to a license by Visa USA Incorporated; and managed by Imprint Payments, Inc. All trademarks are the property of their respective owners. See Rewards Terms & Conditions & Credit Program Cardholder Agreement for more details.

© CB2. All Rights Reserved.

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